Contractor Connection partners with Peel Mutual Insurance Company

KITCHENER (May 30, 2018): Contractor Connection®, a Crawford & Company global service line and the leading global contractor managed repair provider for property repairs after an insurance claim, announced today its partnership with Peel Mutual Insurance Company (PMI), one of the largest mutual insurance companies in Ontario.

“We are very pleased to be partnering with Peel Mutual Insurance,” said Daniel Loosemore, vice president, Contractor Connection (Canada) Inc. “Through our partnership with Peel Mutual Insurance, we will leverage the capabilities of our proven model to further enhance their policyholders’ experience. With file oversight from first notice of loss to final completion of repairs, this program will drive timeliness, quality in workmanship and overall insured satisfaction.”

As an industry solution, Contractor Connection provides insurers with an effective, professionally vetted and managed repair network for residential and commercial property claims programs within the North American, UK and Australian insurance markets, with recent expansion to mainland Europe. From credentialing to recruiting, coaching, assignment oversight and customer satisfaction monitoring, Contractor Connection helps with all aspects of the property claim life cycle to restore lives, businesses and communities to their pre-event conditions in keeping with the company’s mission.

“Peel Mutual Insurance is excited to have recently partnered with Contractor Connection. We see this program as an extension of our existing claim team that can help drive operational efficiencies, provide cost savings, and most importantly, provide excellent service to our insureds,” remarked Daniel Heap, vice president of claims, Peel Mutual Insurance.

"...My adjuster at Peel Mutual and the contractor sent to assess and repair the damage to our home were all very knowledgeable. They were pleasant, courteous, and friendly. They all really knew what they were doing. – Jonathan C."