Peel Mutual Insurance Company - How to File a Claim

Click here for information about our 24 hour Claims Service.

Policy Summaries
How to file a claim
Safety Products

How to File a Claim

No one wants to suffer a loss but, if it happens, here are some guidelines to follow:

First, contact your agent or broker. They will assist you in filing your claim.

If your agent or broker is not available, you can contact us from anywhere in Canada or the Continental United States using our toll-free 24-hour claims response line at
1-800-268-3069. This number is available 24 hours a day, 7 days a week.

If you have suffered a loss, please contact us by telephone for prompt claims service. To ensure personal service of your needs, we ask that you do not contact us by email.

Information that you should have available for an automobile loss

Name, address, telephone number, insurance company and policy number of all parties involved

Name, badge number and police force of investigating officer(s), if reported to police

Address and telephone number of any witnesses

Address and telephone number of the location of your vehicle, if towed

Information that you should have available for a property loss

Address and telephone number where you can be contacted

Details of the claim

Your policy number

Mission Statement:
Peel Mutual Insurance Company, owned by its policyholders, is committed to providing those owners, through its agents and brokers, with quality insurance products at cost, delivered and serviced by a dedicated staff.