"...instantly given the assistance I needed. You took care of everything. Knowing that my insurance company is actually on my side has provided me with huge peace of mind."
Insurance and loss prevention go hand in hand. We are owned by our policyholders and our primary goal is to help our policyholders. Loss prevention is an important part of that help.
This is another of those unfortunate society problems. You can reduce the risk with some precautions.