Peel Mutual - Accessibility for Ontarians with Disabilities Act

Peel Mutual Insurance Company is constantly striving to improve our accessibility for our clients with disabilities. We would like to hear your comments, questions and suggestions about the provision of our goods or services to people with disabilities. Please use the AODA Feedback Form to share your comments or concerns.

View our AODA Customer Service Policy (PDF, 163kb)

View the AODA Feedback Form (PDF, 51kb)

View our AODA Policy Document Availability notice (PDF, 50kb)

Alternatively you may contact us directly at 905-451-2386 or 1-800-268-3069.

“ …the Inspector spoke to both Tom and I about the oil tank. What a difference in inspection!! She actually EXPLAINS things so that you can understand. She was very professional, yet personable as well. We are VERY pleased to have switched insurance companies. We only ask ourselves - Why didn't we do it sooner!!! ”



Insurance and loss prevention go hand in hand. We are owned by our policyholders and our primary goal is to help our policyholders.
Loss prevention is an important part of that help.

Water Damage

Water Damage

In our climate, we are subject to water problems throughout the year. In the winter, melting snow on the roof can get into your home. In the summer, large rainfalls can result in sewer backup and sump pump malfunctions.

ROOF - control the accumulation of snow on your roof and ensure that the eaves troughs are clear of ice buildup. If they are not, melting snow will get under the shingles and damage the interior of your home.

BASEMENT - ensure that your sump pump is in a proper location and functioning. Have a battery operated sump pump as a backup.

To reduce your risk, consider doing some or all of the following:

Have a backwater valve installed below the floor in your basement to help prevent wastewater from the municipal sewer system from backing up into your home.

If the downspout is connected to the municipal sewer system, disconnect it and extend it so that water is directed to a permeable surface away from your home’s foundation.

Check the lot grading around your home. A gentle slope away from the foundation will help divert water away from your home.

Repair dry and cracked caulking around bathtubs and replace cracked washing machine and dishwasher hoses.